Team 400 is Brisbane's AI automation company. We help Queensland businesses across mining, energy, tourism, and agriculture automate complex operations, cut costs, and scale with confidence using intelligent automation and AI-driven workflows.
Companies embracing AI are seeing measurable results
AI-powered customer service and internal tools dramatically reduce wait times and decision cycles.
Intelligent automation handles repetitive tasks, freeing your team to focus on high-value work.
Grow revenue and customers without linearly growing your team. AI handles the load.
AI agents work around the clock, responding to customers, processing requests, monitoring systems.
Data-driven insights and AI analysis help your team make faster, more informed decisions.
Our Brisbane automation team delivers intelligent solutions that go beyond simple scripting, handling variability, making decisions, and learning over time.
We automate entire business processes from trigger to completion, connecting systems, handling exceptions, and routing decisions without manual intervention.
AI-powered extraction, classification, and routing of invoices, contracts, compliance forms, and operational documents with high accuracy across varied formats.
Intelligent automation for enquiry handling, ticket routing, response generation, and escalation management that operates around the clock for Brisbane businesses.
Automated compliance checks, safety reporting, audit trail generation, and regulatory documentation tailored to Queensland industry requirements.
Automated data ingestion, transformation, validation, and reporting pipelines that turn raw operational data into actionable dashboards and alerts.
We connect AI automation to your existing ERP, CRM, and line-of-business applications, modernising workflows without replacing the systems your team relies on.
Tailored intelligent automation solutions for the sectors that power Queensland's economy.
Automate safety compliance reporting, equipment health monitoring, and predictive maintenance scheduling for Queensland mining operations. Reduce unplanned downtime and keep workers safe with AI-driven alerts.
Intelligent grid management, demand forecasting, and renewable asset monitoring automation for Queensland's expanding energy sector. Automate load balancing and outage response workflows.
Automate booking management, customer service responses, and guest communication for Brisbane and Gold Coast tourism operators. AI handles seasonal surges without extra staffing.
Automate supply chain documentation, quality grading, and logistics coordination for Queensland agricultural producers. Streamline compliance paperwork and export certifications with AI.
Automate cargo processing, customs documentation, and shipment tracking for Port of Brisbane operations. AI-powered scheduling and manifest processing reduce turnaround times.
Automate compliance checks, project reporting, and permit processing for Brisbane's booming construction sector. AI monitors project milestones and flags issues before they escalate.
Real results from real Australian businesses

"This work team is absolutely outstanding"
CEO
Cargo Guardian

"Your work is great, its going to save us a huge amount of time"
CEO
Coast Smoke Alarms
A proven process that turns AI ambition into measurable business results, without the guesswork
We listen first. Understand your goals, challenges, and what winning looks like for your business. No jargon, no pressure, just clarity.
We audit your systems, workflows, and data to uncover quick wins and high-impact opportunities others miss.
We design a prioritised roadmap with clear use cases, timelines, and ROI projections, so you know exactly what to expect and when.
We set up AI tools like ChatGPT for your team, provide hands-on training, and ensure adoption sticks, so you're empowered but never dependent on us.
We ship working solutions fast, not slide decks. You'll see real results in weeks, not months, with full transparency along the way.
AI gets smarter with use. We continuously refine, optimise, and expand, turning initial wins into compounding competitive advantage.
Three fast-track packages to kickstart your AI journey. Roll out AI workspaces, deploy your first agent, or build a AI Product - all in just 14 days.
We understand the industries that drive Brisbane and regional Queensland, from Bowen Basin mining to Sunshine Coast tourism.
Our automation consultants are based in Brisbane and available for on-site workshops, process mapping, and hands-on implementation.
We start with a focused proof-of-value project so you see real automation results before committing to a broader programme.
Every automation engagement is tied to clear business metrics. We track processing times, error rates, and cost savings throughout.
We're not AI consultants who started yesterday and can't code. We're top engineers who've been building business software & AI systems for 25+ years.
Top 5% talent. 10+ years experience each. Principal-level engineers and solution architects. We've built the integrations your AI needs to actually work.
Early adopters of Claude Workspaces, AI Agents, and the latest AI tools. We test what's next so you get what actually works in production.
We don't walk away until it's successful. No matter what obstacles come up, we find a way. Your AI project will work, that's not negotiable.

25+ years developing AI-driven software solutions. Founded and scaled an award-winning AI consultancy from startup to 85 professionals. Microsoft MVP Alumni, international speaker, and creator of influential open-source projects.
Most AI projects fail because they're built by people who can configure a 3rd party system but can't effectively build AI solutions that meet business needs. You need real engineers like Team 400.
Measurable outcomes from real AI implementations
Tasks that previously required manual intervention now handled automatically by AI agents.
Teams reclaim hundreds of hours each month by offloading repetitive work to intelligent automation.
Working AI solutions deployed in weeks with our proven delivery process, not vague timelines stretching into quarters.
We automate a wide range of processes including document processing, customer service enquiries, compliance reporting, data entry, invoice handling, scheduling, and multi-step operational workflows. If a process involves repetitive decisions or data handling, AI automation can likely improve it significantly.
Traditional RPA follows rigid, rule-based scripts that break when inputs change. AI automation understands context, handles variability, and makes intelligent decisions. Our solutions adapt to new document formats, interpret natural language, and learn from exceptions rather than failing on them.
We start with a focused proof-of-value pilot that typically runs 4-6 weeks and demonstrates measurable results. From there, broader automation programmes are rolled out in phases, with each phase delivering additional automated workflows within 4-8 week cycles.
Most clients see 60-80% reductions in manual processing time and significant error rate improvements. The exact ROI depends on your current process volumes and labour costs, which we quantify during the discovery phase before any build work begins.
Yes. We specialise in connecting AI automation to legacy ERPs, CRMs, accounting platforms, and custom line-of-business applications. Our team handles API integrations, database connections, and even screen-based automation where APIs are not available.
Our automation solutions include intelligent exception handling, human-in-the-loop escalation paths, and confidence scoring. When the AI encounters an unusual case, it routes it to the appropriate person rather than processing it incorrectly. Over time, the system learns from these exceptions.
Absolutely. We deploy automation on your own infrastructure or trusted cloud environments with encryption, access controls, and audit logging. For regulated industries in Queensland, we ensure all data handling meets relevant compliance standards and stays within approved boundaries.
Yes. Every automation engagement includes hands-on training for your team, covering system operation, exception management, and performance monitoring. We ensure your staff are confident managing the automation day-to-day without depending on us for routine operations.
Working with a local Brisbane team means on-site process mapping sessions, face-to-face workshops, and same-timezone support. We understand Queensland industries like mining, energy, and logistics, and can deploy automation that accounts for local regulatory and operational requirements.
Yes. We support businesses across all of Queensland, from Brisbane CBD operations to remote mining sites in the Bowen Basin and agricultural operations in regional QLD. Our automation solutions are designed to work reliably across distributed and remote environments.
Talk to our Brisbane AI automation team about identifying the highest-value automation opportunities in your organisation. We will map your processes, build a business case, and deliver results.
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