From claims automation to fraud detection, we help Australian insurers implement AI that reduces costs, improves customer experience, and strengthens risk management.
Faster claims processing
Reduction in fraud losses
Faster underwriting
Reduction in customer churn
Proven applications of AI and machine learning across the insurance value chain, from underwriting to claims and customer service.
AI-powered claims intake, document extraction, and automated assessment for faster, more accurate claims handling.
Machine learning models that identify suspicious patterns, flag potential fraud, and reduce false positives.
AI-assisted risk assessment, pricing optimisation, and automated underwriting decisions for standard risks.
Intelligent agents for policy queries, claims status, coverage questions, and quote generation.
Predictive models for churn risk, personalised retention offers, and proactive customer engagement.
Automated policy issuance, endorsements, renewals, and document generation.
We build AI solutions that meet APRA prudential standards, ASIC requirements, and privacy legislation, with full auditability and explainability.
Information security controls for AI systems handling policyholder data
Clear rationale for underwriting and claims decisions
AI systems designed for fair treatment of customers
We've worked with major Australian insurers including health funds, general insurers, and life insurance providers on AI transformation projects.
Talk to Our Insurance TeamBook a consultation to explore how AI can streamline claims, improve underwriting, and enhance customer experience for your insurance business.
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